Privacy Policy for SpecialT MRI SMS Communications
Effective Date: October 2024
SpecialT MRI (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you use our SMS communication services.
1. Information We Collect
We may collect the following information through our SMS service:
Phone Number: When you opt-in to receive SMS notifications, we collect your mobile number to send you messages.
Message Data: We collect data related to the SMS messages, including delivery status, content, and timestamps of your interactions with our SMS service.
2. How We Use Your Information
We use your personal information for the following purposes:
To send you SMS messages related to your appointments, service reminders, promotions, and other notifications you have opted in for.
To respond to your inquiries and provide customer support.
To improve our services by analyzing message delivery, open rates, and interaction data.
We will not use your phone number or message content for any purpose other than those stated without your explicit consent.
3. How We Share Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to third parties except for the following situations:
Service Providers: We may share your information with third-party vendors or service providers who help us operate our SMS system and assist with service delivery (e.g., our SMS platform providers).
Legal Obligations: We may disclose your information if required by law, such as to comply with a subpoena, legal process, or government request.
4. Data Security
We take the security of your personal information seriously. We employ reasonable and appropriate measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of data transmission over the internet or SMS is entirely secure, and we cannot guarantee absolute security.
5. Opt-Out and Your Choices
You can opt-out of receiving SMS communications at any time by replying “STOP” to any of our messages. After opting out, we will send a confirmation message and cease all further SMS communications unless you opt back in.
If you have any issues with opting out, you may contact us at [insert contact information].
6. Children’s Privacy
Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under 13.
7. Updates to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We will notify you of any significant changes through SMS or by updating this page.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
We're here to serve you during the following hours:
Monday to Friday:
7:00 AM - 9:00 PM
Saturday and Sunday:
8:00 AM - 4:30 PM
Closed on Legal Holidays